Error at install: Missing package ParadoxLabs_TokenBase

Modified on Wed, 5 May, 2021 at 4:39 PM

If you purchase a ParadoxLabs extension from Magento Marketplace and then click the 'Download' button, you will encounter an error like "Missing package ParadoxLabs_TokenBase" when you run setup. You can't install Marketplace extensions that way.

You must install the extension using composer, in SSH.


You will not be able to install to app/code.


Please follow the Marketplace installation instructions in the extension user manual. Find your user manual here: https://paradoxlabs.freshdesk.com/support/solutions/folders/212689



If this installation method is a problem for you, you can purchase from store.paradoxlabs.com instead. The store download includes all of the files necessary to install to app/code.


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